Computer Basics Open Session

This group session is designed to help with basic computer questions & how to use digital tools or services. Check below for examples on restrictions. Passes available at the desk. Space is limited

Please keep your questions brief. 1-2 questions per person.

We CAN help with:

Setting up and using email Learning to use a smartphone/tablet
Using Henderson library apps
Learning basic computer skills (mouse use, file saving, typing, etc.)
Navigating websites, browsers, & search engines
Using Microsoft Office or Google Docs basics
Using the Henderson Library’s online resources

We CANNOT help with:

Completing personal financial or legal documents
Typing or editing documents
Job application coaching or resume writing
Troubleshooting non-library apps that require advanced expertise
Extensive hardware/software
repair or virus removal
Filing taxes or applying for government benefits (This includes ID.me)
Helping with account access issues outside our control (e.g., locked out of Apple ID, email, or social media)
Creating or managing social media accounts for commercial use or businesses

Ages 18+ Space is limited. Admission is on a First-Come First-Served basis. Passes for the program can be picked up 30-minutes prior at the Customer service desk. One pass per person present

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